Dups Properties

Dups Properties (PTY) was created and registered in 1966 and has quickly established itself as a major player in the property industry. Our main areas of activity include construction management, renovations, carpentry fittings, property management and rental services. We also offer design and printing services. As Dups Properties (Pty), we pledge our full commitment to this Quality Policy and will endeavor to entrench this statement throughout all levels in our company.

Therefore, this quality policy is vital to the achievement of the following overall objectives: –

• Meeting the requirements of ISO 9001 – 2000 By using the methodology “PLAN-DO-CHECK-ACT” (PDCA) in all our processes to ensure we deliver the best quality and ensure customer satisfaction.
• To constantly improve our Quality Management System through INTERNAL AUDITS and REVIEW MEETINGS so to always be In line with the latest quality and safety standards.
• Being cost effective Through CORRECTIVE AND PREVENTATIVE Actions and WARRANTY CLAIM REPORTS so to charge a lower price on our services without compromising quality.
• Consistently monitoring customer requirements and satisfaction via customer communication processes-SATISFACTION QUESTIONNAIRE, COMPLAINT FORM AND EXTERNAL SALES input to ensure we deliver customized services and products according to our customers’ needs and preferences.
• Providing TRAINING and continuously determining COMPETENCY levels of personnel performing work affecting the end product to ensure we are not behind in terms of the quality of our products.

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