MRS. DE SOUSA is the founding Chairperson of the Board of Directors, a position she assumed in April 2014. She is the former CEO and Managing Director of Dups Holdings (Pty) Ltd. She has served the Swaziland Insurance industry extensively and is the co-founding director Dups Insurance, which started off as an agent in 2000, was upgraded to a broker in 2007 and an Assistance Micro Insurer in 2014 where after, it changed its name to Dups Direct Insurance LTD. Mrs. De Sousa, a former teacher, is an accomplished scholar who holds a Post Graduate Certificate in Education from the University of Swaziland (PGCE), a Bachelor of Science Degree in Biology (BSC) from the University of Swaziland and a Certificate of Proficiency (CoP) with IISA. She also holds various Advanced and Executive Business diplomas & certificates, including the Management Advanced Programme (MAP) from Wits University. As the Board Chairman, Mrs. De Sousa manages and provides strategic leadership to the Board of Directors ensuring strategic and policy formulation. She has served in other various Swaziland Parastatal Boards as a member.