BACKGROUND (brief history)

  • Created and registered in 1966, Dups Properties (PTY) has quickly established itself as a major player in the property industry.
  • Our main areas of activity include construction management, renovations, carpentry fittings and property management.

QUALITY POLICY AND OBJECTIVES

As  Dups Properties (Pty), we pledge our full commitment to this Quality Policy and will endeavor to entrench this statement throughout all levels in our company.

It is our policy to understand and meet the requirements of our customers, be they internal or external, and to ‘ DO IT RIGHT THE FIRST TIME” , every time. We are committed to consistently satisfying changing customer’s needs with absolute honesty and integrity.

It is our intention to become a world class supplier/repairer of quality cupboards, office furniture, lockers, bookshelves, workbenches and tops and supply products which conform to customer requirements.

Therefore, this quality policy is vital to the achievement of the following overall objectives:-

  • Meeting the requirements of ISO 9001 – 2000 By using the methodology “PLAN-DO-CHECK-ACT” (PDCA) in all our processes.
  • To constantly improve our Quality Management System through INTERNAL AUDITS and REVIEW MEETINGS.
  • Reduction of unnecessary wastage and costs. Through CORRECTIVE AND PREVENTATIVE Actions and WARRANTY CLAIM REPORTS.
  • Consistently monitoring customer requirements and satisfaction via customer communication processes-SATISFACTION QUESTIONNAIRE, COMPLAINT FORM AND EXTERNAL SALES input.
  • Provide TRAINING and continuously determine COMPETENCY levels of personnel performing work affecting the end product Quality.
  • Continuously improve INFRASTRUCTURES and procedures in order to consistently increase the quality of our service and our products.
  • To recognize and meet our legal responsibilities.

The above objectives are monitored through regular reviews and feedback to ourselves and our management of the effectiveness of the quality management system.

  • Service pledge
  • Business model
  • Value chain

 MANAGEMENT AND OWNERSHIP

  • Management structure
  • Directors
  • Business and Leadership skills
  • Management
  • Management
  • Office and admin personnel
  • Professionals and advisers
  • Attorneys
  • Accountants